Privacy Policy

PRIVACY POLICY
 
At rukiyezirekoglu.com, we respect your privacy and are committed to protecting your personal data.
 
This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website or make a purchase.
 
Rukiyezirekoglu.com is operated by the Rukiye Zirekoglu brand. Products are manufactured and shipped from Istanbul, Türkiye.
 
For any privacy-related questions, please contact:
info@rukiyezirekoglu.com
 
1. Information We Collect
 
We may collect the following types of personal data:
 
a) Information You Provide Directly
 
Name and surname
 
Billing and shipping address
 
Email address
 
Phone number
 
Payment details (processed securely by payment providers)
 
Any information provided through contact forms or email communication
 
b) Automatically Collected Information
 
When you visit our website, certain technical data may be collected automatically, including:
 
IP address
 
Browser type
 
Device type
 
Pages visited
 
Date and duration of visit
 
Referring website
 
This information is used for website functionality, security, and analytics purposes.
 
2. How We Use Your Data
 
We process personal data for the following purposes:
 
To process and fulfill orders
 
To provide customer service
 
To manage shipping and delivery
 
To improve website functionality
 
To prevent fraud and ensure security
 
To comply with legal obligations
 
We do not sell, rent, or trade your personal data.
 
3. Legal Basis for Processing (GDPR Compliance)
 
Where applicable, we process your personal data based on:
 
Performance of a contract (order processing)
 
Legal obligations
 
Legitimate business interests (security, analytics)
 
Your consent (newsletter subscription)
 
4. Data Sharing
 
We may share necessary data with:
 
Payment service providers
 
Shipping and logistics companies
 
IT and website service providers
 
Legal or regulatory authorities when required
 
These parties process data only to the extent necessary for providing their services.
 
5. International Data Transfers
 
As products are shipped internationally, your data may be processed in Türkiye and, where necessary, transferred to trusted service providers outside your country of residence.
 
We take appropriate safeguards to ensure data protection.
 
6. Data Retention
 
We retain personal data only for as long as necessary to:
 
Fulfill contractual obligations
 
Comply with legal and tax requirements
 
Resolve disputes
 
After this period, data is securely deleted or anonymized.
 
7. Your Rights (EU & International Customers)
 
Depending on your location, you may have the right to:
 
Access your personal data
 
Request correction of inaccurate data
 
Request deletion of your data
 
Object to certain types of processing
 
Request restriction of processing
 
Withdraw consent at any time
 
To exercise these rights, please contact:
info@rukiyezirekoglu.com
 
8. Cookies
 
Our website uses cookies to:
 
Improve user experience
 
Analyze website performance
 
Ensure website security
 
You may control or disable cookies through your browser settings.
 
For detailed information, please refer to our Cookie Policy.
 
9. Data Security
 
We implement technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
 
Secure encrypted payment systems are used for all transactions.
 
10. Updates to This Policy
 
We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated version will be published on this page.
 
Last updated: 2026